šŸ“Œ Important Member Update

Due to ongoing impacts of the Middle East crisis on fuel supplies and delivery costs, QSA will be making some temporary operational changes to assist our ostomy product suppliers to manage the current fuel supply challenges in a responsible way

šŸ”¹ From 7 April 2026, supplier ordering will be reduced to one bulk order per week.
šŸ”¹ This means that some member orders may take slightly longer to reach dispatch stage, however deliveries are still expected to occur within our usual advertised timeframes.
šŸ”¹ Members are encouraged to monitor stock levels and to place orders with sufficient notice to allow for dispatch within our standard timeframes.

We appreciate your understanding as we work to ensure fair and reliable access to ostomy products for all members.Ā  Further updates will be shared here and on our Facebook page as necessary.

Established in 1960, Queensland Stoma Association Ltd (QSA) is a not-for-profit, self-help organisation that provides support, assistance, and information to people living with a stoma—also known as an ileostomy, colostomy, or urostomy. Individuals who have undergone this type of surgery are referred to as “ostomates”. One of our core services is helping ostomate members access essential ostomy products through the Commonwealth Government’sĀ Stoma Appliance Scheme (SAS).

QSA is governed by aĀ Board of DirectorsĀ elected by our members. We operate with a small team of dedicatedĀ employeesĀ and a large group of invaluableĀ volunteersĀ who help carry out our work. Many of our team members either live with a stoma or have close family members who do, giving us a deep understanding of the importance of the SAS and the need for compassionate, professional support.

To learn how to become a QSA member, visit ourĀ Becoming a MemberĀ page. For details on ordering SAS products, see ourĀ Placing an OrderĀ page. To find our contact details and business hours, please visit theĀ Contact UsĀ page.

We encourage all members to explore our website to learn more about the support available through the Stoma Appliance Scheme and how to live well with a stoma. Queensland Stoma Association Ltd is proud to be a member of theĀ Australian Council of Stoma Associations Inc.

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