🎄 Christmas Closure & Holiday Ordering Arrangements

QSA will be closed for the Christmas/New Year period from 2:30pm Wednesday, 23 December 2026 until 8:30am Tuesday, 5 January 2027. During this period, our office and warehouse will be closed and orders will not be processed.

To ensure that you have sufficient products to cover the holiday period, we encourage you to place your December 2026 and January 2027 orders together as one holiday order (subject to eligibility for a December 26/January 27 order). For assistance placing a two month order online, please follow the steps in our “How to Place an Order Through Your Portal Account” video.

December 26 orders required for dispatch or collection before Christmas must be received no later than 2:30pm Wednesday, 9 December 2026. Orders received after this date will be available in January 2027.

January 2027 orders will be available for dispatch or collection from 15 January 2027.

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Established in 1960, Queensland Stoma Association Ltd (QSA) is a not‑for‑profit, self‑help organisation dedicated to supporting people living with a stoma.

A core part of our role is helping members to access essential ostomy products through the Commonwealth Government’s Stoma Appliance Scheme (SAS). Through this Scheme, eligible members can receive vital supplies that support their health, independence, and quality of life.

QSA is governed by a Board of Directors elected by our members, ensuring strong member representation and accountability. Our work is delivered by a small team of dedicated employees, supported by a large and invaluable group of volunteers. Many people involved with QSA either live with a stoma themselves or have close family members who do, giving us deep insight into the practical and emotional challenges ostomates may face.

Whether you are new to living with a stoma or have years of experience, QSA is here to help:

We encourage all members and visitors to explore our website to learn more about the support available through the Stoma Appliance Scheme and how QSA can assist you to live well with a stoma.