📌 Important Member Update

Due to ongoing impacts of the Middle East crisis on fuel supplies and delivery costs, QSA will be making some temporary operational changes to assist our ostomy product suppliers to manage the current fuel supply challenges in a responsible way

🔹 From 7 April 2026, supplier ordering will be reduced to one bulk order per week.
🔹 This means that some member orders may take slightly longer to reach dispatch stage, however deliveries are still expected to occur within our usual advertised timeframes.
🔹 Members are encouraged to monitor stock levels and to place orders with sufficient notice to allow for dispatch within our standard timeframes.

We appreciate your understanding as we work to ensure fair and reliable access to ostomy products for all members.  Further updates will be shared here and on our Facebook page as necessary.

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Established in 1960, Queensland Stoma Association Ltd (QSA) is a not‑for‑profit, self‑help organisation dedicated to supporting people living with a stoma.

A core part of our role is helping members to access essential ostomy products through the Commonwealth Government’s Stoma Appliance Scheme (SAS). Through this Scheme, eligible members can receive vital supplies that support their health, independence, and quality of life.

QSA is governed by a Board of Directors elected by our members, ensuring strong member representation and accountability. Our work is delivered by a small team of dedicated employees, supported by a large and invaluable group of volunteers. Many people involved with QSA either live with a stoma themselves or have close family members who do, giving us deep insight into the practical and emotional challenges ostomates may face.

Whether you are new to living with a stoma or have years of experience, QSA is here to help:

  • Learn how to join by visiting our Becoming a Member page

  • Find out how to access supplies on our Placing an Order page

  • View our contact details and business hours on the Contact Us page

We encourage all members and visitors to explore our website to learn more about the support available through the Stoma Appliance Scheme and how QSA can assist you to live well with a stoma.