Important information for all QSA members!!

1. Medicare card information urgently needed!

The information required to be submitted by QSA to Services Australia to support each request for reimbursement for a SAS claim will soon be changing. From January 2021, QSA will be required to report a members medicare card details including their card number and their individual reference number (the number beside the name on the card within each claim for payment submitted to the Stoma Appliance Scheme.
To ensure that we can continue to process your requests for supply after December 2020, it is critical that you provide QSA with your correct and up to date medicare card information before the end of 2020. The easiest ways to do this is to register for our members portal and to update your membership profile once your registration has been accepted.
For those members who are not yet able to register for our portal (DVA card holders and dual ostomates), your medicare information can be updated by completing the spaces provided on our current order form. Please be sure to include:
A/ your medicare card number (10 digits),
B/ your individual reference number (the number which is to the left of your name on the card), and
C/ the expiry date of your current medicare card.

2. Christmas Closure and December 20 /January 21 orders

To prepare for the January 2021 change in claiming information, QSA are moving to a new claiming platform over the Christmas break (from Tuesday 23/12/2020 to Tuesday 5/1/2021). To help us with our transition to the new claiming system, we request that all members place their December 20 and January 2021 orders as a double order before the end of November 2020. This will also help to ensure that orders will not be delayed by unexpected disruptions caused by our transition.
Thank you for your assistance and your continuing support!

Stomal Therapy Advisory Service

Available on the second and fourth Wednesdays of each month.  For more information, contact the Association on 07 3359 7570

Announcing our new Members Portal!

The QSA Members portal is now live. Registration is open to eligible members. To see if you are eligible for registration see here 

Benefits of Membership

Products, information, and peer support.

Just a few ways we strive to guide you on your way to living well with an ostomy.

Established in 1960, Queensland Stoma Association Ltd is a not for profit self-help group offering support, assistance and information for people with a “stoma” also called an ileostomy, colostomy or urostomy. People who have had this type of surgery are known as “ostomates”.

The Association is open for business from 8.30am to 2.30pm on Mondays, Tuesdays, Wednesdays and Thursdays. We are closed on Fridays and Public Holidays.

Information about joining the Association can be found on our “Becoming a member” page. To find out how to place an order with the Association, please see visit our “Placing an order” page. To contact the Association, please email us via our “Contact Us” page for more information.

We encourage all members to visit our site to find out more information about assistance available under  the Stoma Appliance Scheme and Ostomate support in Australia.

Queensland Stoma Association Ltd is a member of the Australian Council of Stoma Associations Inc.